Highlights
Age Groups Seen
- Infant 0-2
- Child 2-12
- Adolescent 12-17
- Adult 18-65
- Older Adult >65
Languages
- English
Gender
FemaleAbout Heidi M Duncan
Locations
- Billings Clinic West Family Medicine
- 2675 Central Avenue, Billings Clinic West, Billings, MT 59102
- Get Directions
- phone: 406-238-2900
Expertise
Education
- Fellowship: University of Washington, Seattle, Washington, Faculty Development
- Undergraduate: Stanford University, Palo Alto, California
- Residency: University of Washington, Seattle, Washington
- Internship: University of Washington, Seattle, Washington
- Medical School: University of Washington, Seattle, Washington
Board Certifications
- Family Medicine: American Board of Family Medicine, 1993
Ratings & Reviews
4.9 out of 5
167 ratings, 42 reviewsAt Billings Clinic, our goal is that everyone who walks through our doors will feel informed, heard, and cared for. Patient experience focuses on delivering critical aspects of healthcare such as easy access to information and good communication with health care providers. We monitor patient experience with patient surveys to understand how we are doing, identify opportunities for improvement, and recognize exceptional care and team members. The patient experience rating is an average of all responses to the care provider related questions shown below.
- 5 out of 5 starsReviewed on 2/16/2026
Dr. Duncan is excellent - I have been a patient with her for years because she is very good. She listens, discusses explains things and follows up with you. Nobody better than Dr. Duncan.
- 5 out of 5 starsReviewed on 2/11/2026
Dr. Heidi Duncan is my favorite. She is beyond excellent!!
- 5 out of 5 starsReviewed on 1/30/2026
She is a wonderful and compassionate provider who is always thorough and efficient. The best!
- 5 out of 5 starsReviewed on 1/21/2026
Excellent listener. Superb communication and problem solving
- 5 out of 5 starsReviewed on 1/18/2026
Dr. Heidi Duncan is professional, caring, friendly, thorough and informed. She is amazing.
- 5 out of 5 starsReviewed on 1/14/2026
Dr. Duncan is great!!
- 5 out of 5 starsReviewed on 1/14/2026
Dr Duncan listened to my concerns & offered solutions
- 5 out of 5 starsReviewed on 1/14/2026
Dr. Duncan is a wonderful doctor. She listens to me and takes her time with the exam
- 4 out of 5 starsReviewed on 12/18/2025
I've had her as a doctor my adult life time & my daughter is also seen by her.
- 5 out of 5 starsReviewed on 12/10/2025
Dr. Duncan is the bet family physician MD in the area
- 5 out of 5 starsReviewed on 12/10/2025
Dr Duncan is wonderful...I've been seeing her for around 20 yrs I think that says it all.
- 5 out of 5 starsReviewed on 12/3/2025
Took time to listen to my concerns and made me feel comfortable and important.
- 5 out of 5 starsReviewed on 11/25/2025
Dr. Duncan is the best! So caring, takes time to get to know you love her.
- 5 out of 5 starsReviewed on 11/19/2025
Great experience
- 5 out of 5 starsReviewed on 11/12/2025
Outstanding as always!
- 5 out of 5 starsReviewed on 11/12/2025
My visit went very well. I felt all my concerns were addressed.
- 5 out of 5 starsReviewed on 11/12/2025
I had more questions than a usual An annual visit. Dr Duncan was very understanding and got a lot accomplished in this visit and scheduled a follow up visit in December. She is amazing at utilizing time well and still covering a lot of my concerns.
- 5 out of 5 starsReviewed on 11/7/2025
Heidi (Dr Duncan) is the Best.
- 5 out of 5 starsReviewed on 11/3/2025
Good.
- 5 out of 5 starsReviewed on 10/27/2025
Dr. Duncan is an excellent doctor. She is very kind, knowledgeable and friendly. Always listens and takes time to understand the patient. A good person.
- 5 out of 5 starsReviewed on 10/24/2025
Heidi is outstanding!
- 5 out of 5 starsReviewed on 10/22/2025
Dr Duncan is the best of the best.
- 5 out of 5 starsReviewed on 10/22/2025
Dr Duncan provided as always excellent care and concern. We make decisions together.
- 5 out of 5 starsReviewed on 10/9/2025
As always EXCELLENT care
- 5 out of 5 starsReviewed on 10/2/2025
Dr. Duncan is not taking new patients along with most preferred primary care doctors - I am very lucky to have her -
- 5 out of 5 starsReviewed on 10/1/2025
There is a reason I drive 3 hours ONE WAY to see Dr. Duncan!
- 5 out of 5 starsReviewed on 10/1/2025
Dr. Duncan is the best doctor I could ever have wish for. She takes care of my whole family, and I trust her implicitly.
- 5 out of 5 starsReviewed on 9/24/2025
Good
- 5 out of 5 starsReviewed on 9/17/2025
Dr Duncan is awesome!
- 5 out of 5 starsReviewed on 9/6/2025
Dr Duncan is wonderful I don't know what I would do without her. I've been seeing her for around 20 yrs I think that says it all.
- 5 out of 5 starsReviewed on 8/27/2025
Heidi is very understanding, she involves my daughter in the discussions & answers her questions in a way she understands.
- 5 out of 5 starsReviewed on 8/27/2025
I have always been happy with my appointments
- 5 out of 5 starsReviewed on 8/27/2025
Always feel heard
- 5 out of 5 starsReviewed on 8/21/2025
I am a retired general surgeon. Dr Duncan talks to me like a colleague would.
- 5 out of 5 starsReviewed on 8/9/2025
Love Dr Duncan!
- 5 out of 5 starsReviewed on 8/8/2025
Dr Duncan is always great
- 5 out of 5 starsReviewed on 8/4/2025
Dr. Duncan very thorough & an excellent doctor.
- 5 out of 5 starsReviewed on 7/2/2025
She always asks for my input and suggests a course with my past experience in mind.
- 5 out of 5 starsReviewed on 6/25/2025
Dr Duncan continues to provide excellent care.
- 5 out of 5 starsReviewed on 6/23/2025
Dr. Duncan is phenomenal.
- 5 out of 5 starsReviewed on 6/19/2025
Heidi is THE BEST!
- 5 out of 5 starsReviewed on 5/21/2025
I appreciate Heidi-She is thoughtful, kind & professional all together. She takes time to review my file & follow-up. She truly cares about me as an individual