Highlights
Age Groups Seen
- Infant 0-2
- Child 2-12
- Adolescent 12-17
- Adult 18-65
- Older Adult >65
Languages
- English
Gender
FemaleAbout Shelly K Castles
Shelly Castles is a provider who specializes in Family Medicine. Shelly sees patients at the following locations: Billings Clinic West.
Locations
- Billings Clinic West Family Medicine
- 2675 Central Avenue, Billings Clinic West, Billings, MT 59102
- Get Directions
- phone: 406-238-2900
Expertise
Education
- Undergraduate: Trinity University, San Antonio, Texas
- Residency: Montana Family Medicine Residency, Billings, Montana
- Internship: Montana Family Medicine Residency, Billings, Montana
- Medical School: Texas A&M University, College Station, Texas
Board Certifications
- Family Medicine: American Board of Family Medicine, 2000
Ratings & Reviews
4.9 out of 5
125 ratings, 24 reviewsAt Billings Clinic, our goal is that everyone who walks through our doors will feel informed, heard, and cared for. Patient experience focuses on delivering critical aspects of healthcare such as easy access to information and good communication with health care providers. We monitor patient experience with patient surveys to understand how we are doing, identify opportunities for improvement, and recognize exceptional care and team members. The patient experience rating is an average of all responses to the care provider related questions shown below.
- 5 out of 5 starsReviewed on 1/15/2026
Castles is amazing
- 5 out of 5 starsReviewed on 12/26/2025
Dr Castles has been amazing listening and helping me with any issues I've had.
- 5 out of 5 starsReviewed on 12/3/2025
I absolutely LOVE Dr. Castles! She is the best!!!
- 5 out of 5 starsReviewed on 11/19/2025
Very good experience !!!
- 5 out of 5 starsReviewed on 11/6/2025
Dr Castles is wonderful she listens and cares I am so blessed to have her as my Dr
- 5 out of 5 starsReviewed on 10/13/2025
Dr. Castles is a great doctor!
- 4 out of 5 starsReviewed on 10/9/2025
Sometimes I feel like the doctor has in her own mind what she is going to tell me. I've brought up applying for disability a couple of times, however the only thing she has offered is physical therapy which I cannot afford because I don't have insurance. There has never been any conversation about maybe a handicap sticker for my vehicle or helping me with the disability process at all. She just kind of ignores what I'm saying and says what she thinks should happen. And never really addresses my concerns.
- 5 out of 5 starsReviewed on 10/8/2025
Dr. Castles is thorough, professional, and knowledgeable. She always listens to my concerns and addresses them.
- 5 out of 5 starsReviewed on 10/8/2025
Great doctor
- 5 out of 5 starsReviewed on 10/1/2025
Dr Castles always listens to my concerns and never makes me feel rushed; she's the best!
- 5 out of 5 starsReviewed on 9/27/2025
Dr. Castles is highly recommended by me! I have a great team of doctors...including eye and dental!
- 5 out of 5 starsReviewed on 9/24/2025
Dr.Castles is the best. I drive 500 miles to see her annually
- 5 out of 5 starsReviewed on 9/23/2025
Best dr. I have ever had.
- 5 out of 5 starsReviewed on 9/17/2025
I have always found Dr castles to be very professional very kind and very informative about any and all conditions that we discussed.
- 5 out of 5 starsReviewed on 9/8/2025
Dr. Shelly Castles at West End is fantastic.
- 5 out of 5 starsReviewed on 8/27/2025
Dr. CASTLES excellent!
- 5 out of 5 starsReviewed on 8/23/2025
Great visit. Love Dr Castles
- 5 out of 5 starsReviewed on 8/7/2025
Dr Castles is very caring. She listens to you and includes you the process
- 5 out of 5 starsReviewed on 7/18/2025
Excellent doctor.
- 5 out of 5 starsReviewed on 7/9/2025
Dr. Castles is always thorough, concerned, and proactive re my health.
- 5 out of 5 starsReviewed on 6/22/2025
Dr Castles is very empathetic and compassionate. I'm so grateful to be one of her patients.
- 5 out of 5 starsReviewed on 6/4/2025
The clinic was wonderful
- 5 out of 5 starsReviewed on 5/14/2025
Dr Castle is wonderful
- 5 out of 5 starsReviewed on 5/12/2025
Dr. Castles is one of the most caring and non rush dr. I've ever went to. Wonderful dr.